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Supplemental Resource for Chapter 3: Zillow’s Policies and Terms

Cross-References Table of Contents

Follow Up Boss Privacy Notice Addendum — Chapter 3.1

  1. Section 1Zillow Privacy Notice
  2. Section 1Services
  3. Section 1FUB’s Terms of Service
  4. Section 1Zillow’s Terms of Use
  5. Section 1Privacy Notice
  6. Section 1Acceptable Use Policy
  7. Section 1Good Neighbor Policy
  8. Section 1Order
  9. Section 1FUB Terms of Service
  10. Section 2Follow Up Boss’s Terms of Service
  11. Section 2Section 4
  12. Section 3Zillow Privacy Notice
  13. Section 4Customer Data
  14. Section 4End Customer Data
  15. Section 4Zillow Privacy Notice
  16. Section 4HIPAA
  17. Section 4GLBA
  18. Section 5Terms of Service
  19. Section 6Zillow Privacy Notice
  20. Section 7Zillow’s Privacy Notice

Follow Up Boss Terms of Service — Chapter 3.2

  1. PreambleAcceptable Use Policy
  2. PreamblePrivacy Policy
  3. PreambleGood Neighbor Policy
  4. PreambleOrder
  5. PreambleOrder
  6. PreambleServices
  7. PreambleSection 7 (Payments; Refunds)
  8. 1 DefinitionsTelephone Consumer Protection Act
  9. 1 DefinitionsFCC Telemarketing Regulations
  10. 1 DefinitionsTelemarketing and Consumer Fraud and Abuse Prevention Act
  11. 1 DefinitionsFTC Telemarketing Sales Rule
  12. 1 DefinitionsCAN-SPAM Act
  13. 1 DefinitionsCanadian Anti-Spam Legislation
  14. 1 DefinitionsCRTC Unsolicited Telecommunication Rules and Decisions
  15. 1 DefinitionsCTIA Policies
  16. 1 DefinitionsAcceptable Use Policy
  17. 1 DefinitionsCTIA Messaging Principles and Best Practices Guidelines
  18. 1 DefinitionsCTIA Short Code Monitoring Handbook
  19. 1 DefinitionsFUB Addendum to the Zillow Privacy Notice
  20. 1 DefinitionsFUB Addendum to the Zillow Privacy Notice
  21. 1 DefinitionsFUB Addendum to the Zillow Privacy Notice
  22. 1 DefinitionsFUB Addendum to the Zillow Privacy Notice
  23. 4.1Acceptable Use Policy
  24. 4.1FUB Addendum to the Zillow Privacy Notice
  25. 4.1Zillow Privacy Notice
  26. 4.1Good Neighbor Policy
  27. 4.5FUB documentation (API rate limits)
  28. 4.5FUB API policies and documentation (generic)
  29. 6.3California Consumer Privacy Act
  30. 6.3California Privacy Rights Act
  31. 6.3COPPA Rule
  32. 6.3Gramm-Leach-Bliley Act
  33. 6.3Health Insurance Portability and Accountability Act
  34. 6.4Section 19 (which is Copyright; assignment is in Section 18)
  35. 6.4Zillow’s Privacy Notice
  36. 6.4FUB Addendum to the Zillow Privacy Notice
  37. 7.2Payment Method
  38. 7.1Section 7.10 (Billing Disputes)
  39. 7.6FUB Addendum to the Zillow Privacy Notice
  40. 7.9terms and conditions communicated at the start of a free trial
  41. 7.11separate agreements with Zillow
  42. 8.1Affiliate’s terms of use
  43. 8.1Affiliate’s privacy notice
  44. 8.2Terms relating to a Third Party Service
  45. 8.3additional terms and conditions (beta features)
  46. 13carrier content policies
  47. 7.1Order
  48. 7.9Order
  49. 13Order
  50. 13Section 7 (the section is titled Payments; Refunds)
  51. 13Sections 4-7, 9-19
  52. 17OFAC trade and sanctions rules
  53. 17OFAC SDN List
  54. 18Separate written agreement (generic)
  55. 1917 U.S.C. section 512(c)(2)

Zillow Terms of Use — Chapter 3.3

  1. IntroSection 2
  2. 1Product’s Terms
  3. 1Privacy Notice
  4. 1Section 21
  5. 1Product’s Terms
  6. 2additional terms of use (brands)
  7. 2.BProduct’s Terms
  8. 3Product’s Terms
  9. 3commercial agreement
  10. 4.ASection 4(B)
  11. 4.Bopen source license
  12. 4.CZillow Local-Info Pages
  13. 5Product’s Terms
  14. 6.BProduct’s Terms
  15. 7.AProduct’s Terms
  16. 7.BGood Neighbor and Conduct Policy
  17. 7.BSection 13(B)
  18. 7.BSection 11
  19. 8.Athird-party terms of use
  20. 8.Athird-party privacy policies
  21. 8.Aother third-party agreements
  22. 8.BReal Estate Settlement Procedures Act
  23. 8.BTruth in Lending Act
  24. 8.BSection 8(b)(i)
  25. 8.BProduct’s Terms
  26. 8.BCIC terms
  27. 8.BExperian terms
  28. 8.BSection 8(C)
  29. 8.BFair Housing Act
  30. 8.Cadditional Third-Party terms
  31. 8.CMicrosoft MapPoint Terms of Use
  32. 8.CGoogle’s terms of use
  33. 8.CGoogle’s Privacy Policy
  34. 8.CStripe Connected Account Agreement
  35. 8.CProhibited Business purposes
  36. 8.CCIC Legal and Privacy Policy
  37. 8.CCIC Legal and Privacy Policy
  38. 8.CHDPhotoHub Terms of Use
  39. 1117 U.S.C. 512(c)(3)
  40. 1117 U.S.C. 512(c)(3)
  41. 11.A17 U.S.C. 512(g)(3)
  42. 11.A17 U.S.C. 512(g)(3)
  43. 11.B17 U.S.C. 512(i)
  44. 11.C17 U.S.C. 512(f)
  45. 12Product’s Terms
  46. 13.APrivacy Notice
  47. 13.APrivacy Notice
  48. 13.BProduct Terms
  49. 13.BGood Neighbor and Conduct Policy
  50. 13.BListing Quality Policy
  51. 13.BSelf-Tour Terms and Conditions
  52. 13.BRentals User Terms
  53. 13.BRespectful Renting Pledge
  54. 13.B3D Home Terms and Guidelines
  55. 13.BZillow Listing Access Standards
  56. 13.BNMLS Data Terms
  57. 13.BLender Terms of Use
  58. 18incorporated terms and agreements
  59. 18Sections 3, 5-8, 10-12, 14-22
  60. 19Privacy Notice
  61. 19Privacy Notice
  62. 19Privacy Notice
  63. 20California Civil Code 1789.3
  64. 22applicable third-party terms
  65. 2215 C.F.R. Part 740, Supplement 1, Country Group E
  66. 22U.S. Government list of prohibited or restricted parties
  67. 23MLS-specific rules and regulations
  68. 23Colorado agency disclosure
  69. 23Idaho agency disclosure
  70. 23Kansas agency disclosure
  71. 23Maine agency disclosure
  72. 23Minnesota agency disclosure
  73. 23Missouri agency disclosure
  74. 23North Carolina agency disclosure
  75. 23Oklahoma agency disclosure
  76. 23Oregon agency disclosure
  77. 23South Carolina agency disclosure
  78. 23Texas agency disclosure
  79. 23Vermont agency disclosure
  80. 23MLS Disclaimers

Zillow Group Website Privacy Notice — Chapter 3.4

  1. IntroThird-Party Tracking and Interest-Based Advertising section
  2. Introaffiliated brands’ own Privacy Notices
  3. Introaffiliated brands’ respective Privacy Notices
  4. IntroFair Credit Reporting Act
  5. IntroGramm-Leach-Bliley Act
  6. Introreal estate professional’s privacy notice
  7. Collection: FeedbackOther Uses of Personal Data
  8. Collection: Inquiriesaccount identifiers and history (described above)
  9. Collection: InquiriesOther Uses of Personal Data
  10. Collection: GeolocationChoices About Your Data
  11. Collection: NewslettersChoices About Your Data
  12. Collection: automaticThird-Party Tracking and Interest-Based Advertising
  13. Uses of personal dataOur AI Principles
  14. Uses of personal dataTerms of Service
  15. Uses of personal dataother contracts
  16. DisclosureChoices About Your Data
  17. Disclosure: Within Zillow GroupOur Collection and Use of Personal Data
  18. Disclosure: Advertising PartnersThird-Party Tracking and Interest-Based Advertising
  19. Disclosure: Service ProvidersOur Collection and Use of Personal Data
  20. Disclosure: Business OperationsOur Collection and Use of Personal Data
  21. Disclosure: Business TransactionOur Collection and Use of Personal Data
  22. Disclosure: Legal ObligationsOur Collection and Use of Personal Data
  23. Disclosure: Legal Obligationsour agreements
  24. Disclosure: Legal Obligationsour notices
  25. Disclosure: Legal Obligationsour terms of use
  26. Choices: Third Party TrackingThird-Party Tracking and Interest-Based Advertising
  27. ChoicesU.S. State Privacy Disclosures
  28. Follow Up BossFUB Addendum to this Privacy Notice
  29. Follow Up BossFUB Privacy Notice Addendum
  30. Children’s personal dataContact Us
  31. Region-specificU.S. state-specific privacy disclosures
  32. Region-specificNevada Revised Statutes ch. 603A
  33. U.S. State DisclosuresPrivacy Notice definitions
  34. U.S. State DisclosuresOur Disclosure of Personal Data
  35. Sensitive informationOur Collection and Use of Personal Data
  36. Sensitive informationYour Rights and Choices
  37. Privacy choicesChoices About Your Data
  38. Opt-outThird-Party Tracking and Interest-Based Advertising
  39. California categoriesOur Collection and Use of Personal Data
  40. California categoriesOur Collection and Use of Personal Data
  41. California categoriesOur Disclosure of Personal Data
  42. Shine the LightCalifornia Shine the Light law
  43. Shine the LightCalifornia Shine the Light law

Zillow Home Loans — Chapter 3.5

  1. Terms of Use: Our Services are Not Intended for MinorsChildren’s Online Privacy Protection Act (COPPA)
  2. Privacy Policy: Information we collectLegal Disclosures section
  3. Privacy Policy: How we use your informationFair Credit Reporting Act
  4. Privacy Policy: How we use your informationFCRA
  5. Privacy Policy: Our AffiliatesPrivacy Disclosures
  6. Privacy Policy: Service providers and business partnersseparate disclosures
  7. Privacy Policy: Legal and compliance transfersGovernment and Civil Information Requests
  8. Privacy Policy: Applicability of this Privacy StatementPrivacy Policy
  9. Privacy Policy: Legal DisclosuresInformation collected by Zillow
  10. Privacy Policy: Legal Disclosuresthe chart just below
  11. Privacy Policy: Legal DisclosuresWhy Zillow uses your information
  12. Privacy Policy: Legal DisclosuresSharing your information
  13. Privacy Policy: Legal DisclosuresPrivacy tools and choices
  14. Privacy Policy: Legal DisclosuresCCPA
  15. Privacy Policy: Legal DisclosuresGramm-Leach-Bliley Act
  16. Privacy Policy: Legal DisclosuresFair Credit Reporting Act
  17. Privacy Policy: Categories of Personal Information We CollectCalifornia Civil Code section 1798.80

Summary of Cross-References

Alphabetical, numbered list of all 116 external documents, statutes, and laws referenced across all five documents, with the number of references to each.

  1. 15 C.F.R. Part 740, Supplement 1, Country Group E 1
  2. 17 U.S.C. 512(c)(3) 2
  3. 17 U.S.C. 512(f) 1
  4. 17 U.S.C. 512(g)(3) 2
  5. 17 U.S.C. 512(i) 1
  6. 17 U.S.C. section 512(c)(2) 1
  7. 3D Home Terms and Guidelines 1
  8. Acceptable Use Policy 4
  9. additional terms and conditions (beta features) 1
  10. additional terms of use (brands) 1
  11. additional Third-Party terms 1
  12. Affiliate’s privacy notice 1
  13. Affiliate’s terms of use 1
  14. affiliated brands’ own Privacy Notices 1
  15. affiliated brands’ respective Privacy Notices 1
  16. applicable third-party terms 1
  17. California Civil Code 1789.3 1
  18. California Civil Code section 1798.80 1
  19. California Consumer Privacy Act 1
  20. California Privacy Rights Act 1
  21. California Shine the Light law 2
  22. CAN-SPAM Act 1
  23. Canadian Anti-Spam Legislation 1
  24. carrier content policies 1
  25. CCPA 1
  26. Children’s Online Privacy Protection Act (COPPA) 1
  27. CIC Legal and Privacy Policy 2
  28. CIC terms 1
  29. Colorado agency disclosure 1
  30. commercial agreement 1
  31. COPPA Rule 1
  32. CRTC Unsolicited Telecommunication Rules and Decisions 1
  33. CTIA Messaging Principles and Best Practices Guidelines 1
  34. CTIA Short Code Monitoring Handbook 1
  35. Experian terms 1
  36. Fair Credit Reporting Act 3
  37. Fair Housing Act 1
  38. FCC Telemarketing Regulations 1
  39. FCRA 1
  40. Follow Up Boss’s Terms of Service 1
  41. FTC Telemarketing Sales Rule 1
  42. FUB Addendum to the Zillow Privacy Notice 7
  43. FUB Addendum to this Privacy Notice 1
  44. FUB API policies and documentation (generic) 1
  45. FUB documentation (API rate limits) 1
  46. FUB Privacy Notice Addendum 1
  47. FUB Terms of Service 1
  48. FUB’s Terms of Service 1
  49. GLBA 1
  50. Good Neighbor and Conduct Policy 2
  51. Good Neighbor Policy 3
  52. Google’s Privacy Policy 1
  53. Google’s terms of use 1
  54. Government and Civil Information Requests 1
  55. Gramm-Leach-Bliley Act 3
  56. HDPhotoHub Terms of Use 1
  57. Health Insurance Portability and Accountability Act 1
  58. HIPAA 1
  59. Idaho agency disclosure 1
  60. incorporated terms and agreements 1
  61. Kansas agency disclosure 1
  62. Lender Terms of Use 1
  63. Listing Quality Policy 1
  64. Maine agency disclosure 1
  65. Microsoft MapPoint Terms of Use 1
  66. Minnesota agency disclosure 1
  67. Missouri agency disclosure 1
  68. MLS Disclaimers 1
  69. MLS-specific rules and regulations 1
  70. Nevada Revised Statutes ch. 603A 1
  71. NMLS Data Terms 1
  72. North Carolina agency disclosure 1
  73. OFAC SDN List 1
  74. OFAC trade and sanctions rules 1
  75. Oklahoma agency disclosure 1
  76. open source license 1
  77. Order 5
  78. Oregon agency disclosure 1
  79. other contracts 1
  80. other third-party agreements 1
  81. our agreements 1
  82. Our AI Principles 1
  83. our notices 1
  84. our terms of use 1
  85. Privacy Disclosures 1
  86. Privacy Notice 7
  87. Privacy Policy 2
  88. Product Terms 1
  89. Product’s Terms 9
  90. Prohibited Business purposes 1
  91. real estate professional’s privacy notice 1
  92. Real Estate Settlement Procedures Act 1
  93. Rentals User Terms 1
  94. Respectful Renting Pledge 1
  95. Self-Tour Terms and Conditions 1
  96. separate agreements with Zillow 1
  97. separate disclosures 1
  98. Separate written agreement (generic) 1
  99. South Carolina agency disclosure 1
  100. Stripe Connected Account Agreement 1
  101. Telemarketing and Consumer Fraud and Abuse Prevention Act 1
  102. Telephone Consumer Protection Act 1
  103. terms and conditions communicated at the start of a free trial 1
  104. Terms of Service 2
  105. Terms relating to a Third Party Service 1
  106. Texas agency disclosure 1
  107. third-party privacy policies 1
  108. third-party terms of use 1
  109. Truth in Lending Act 1
  110. U.S. Government list of prohibited or restricted parties 1
  111. Vermont agency disclosure 1
  112. Zillow Listing Access Standards 1
  113. Zillow Local-Info Pages 1
  114. Zillow Privacy Notice 5
  115. Zillow’s Privacy Notice 2
  116. Zillow’s Terms of Use 1

Chapter 3.1: Follow Up Boss Privacy Notice Addendum

Chapter 3: Zillow’s Policies and Terms

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