📆 Tuesday, October 21, 2025 — 25 Days Left
After reviewing the relevant policies and terms, I am not happy. I email Follow Up Boss the reasons and my displeasure.
Source: 📧 Follow Up Boss Support Email Thread — Oct. 21–23, 2025 (on file)
Note: 📒 The lion’s share of this email conversation is covered in Chapters 3.1–3.5. New information is included here.
Follow Up Boss Support Responds
Your data and your customers’ data remains protected. You can download your data before closing your account, and if your account wasn’t closed for policy or payment issues, you can email support within 30 days for help retrieving your contact list.
📆 Wednesday, October 22, 2025 — 24 Days Left
My Reply to Follow Up Boss Support
Having our data with a competitor’s company isn’t a good business plan.
I ask some clarifying questions.
Follow Up Boss Support Responds
I’ve provided as much additional detail as I can at this time. We appreciate your engagement and feedback, it helps us keep improving Follow Up Boss for the entire community.
My Reply to the Brush-Off
Without independent audit and technical separation, Zillow’s ownership of Follow Up Boss and our business’ data represents a textbook conflict of interest and fails core data-governance standards.
📆 Thursday, October 23, 2025 — 23 Days Left
Follow Up Boss Support Responds
Follow Up Boss Support responds with an offer of a prorated refund and assistance in closing my account. Instructions include:
Export Your Contacts: We can provide you with a backup of all your important contacts.
The referenced document includes:
You can quickly and easily download your database and contact information from the People page in Follow Up Boss.
Source: Follow Up Boss Help Center | Export Contacts to a Spreadsheet — Dated “4 Months Ago,” Captured Oct. 8, 2025 by Archive.org
My results are coming right up.
Article text and tables licensed under CC BY 4.0. Source documents belong to their owners.
Published